When an organisation is accredited, the accreditation will become available under My Projects after you log in on the Erasmus+ and European Solidarity Corps platform. An email notification is sent to the contact person(s) of the accredited organisation, informing them of the availability of the accreditation. See Notifications to project contacts.

This page provides an overview of the functionalities and options available for ESC50 - Quality Label (call 2021 onward) and ESC52 - Quality Label (Call 2018, 2019, 2020).

For a quick overview of navigation and basic functionalities in the Beneficiary module, please view this eLearning video.


Quality label details

After you select a project from My Projects, the Quality label details screen opens, consisting of:

  1. Expandable header - providing general information on the accreditation, including a status badge
  2. Content menu - allows you to navigate to the various accreditation sections, such as Details, Participating organisations, Hosting locations or Reports and updates
  3. Work area - displays information as per the option selected in the Content menu

The Quality label details screen

Accreditation status

Accreditations in Beneficiary module can be in one of the following statuses:

  • Accredited - Once an accreditation is awarded, it will be available in the Beneficiary module. The organisation will be considered Accredited and the accreditation will be valid until the end of the programming period until 2027. 

Accreditations may be subject to observations or suspensions in certain circumstances. Detailed information on the validity and remedial measures, such as suspension and observation measures for the different accreditations, is available in the programme guides (Erasmus+/European Solidarity Corps). The observation or suspension period will continue until the National Agency determines that the conditions and quality requirements are once again fulfilled, and that the risk of low performance has been addressed by the accredited organisation.

  • Accredited (under observation) - This status is displayed when an accreditation has been put under observation. 
  • Suspended - This status is displayed when an accreditation has been suspended. The organisation will not be eligible to apply for funding actions where the Erasmus Accreditation is a requirement.

It is also possible for an accreditation to be terminated at any time, such as if the organisation ceases to exist, or by mutual agreement between the National Agency and the accredited organisation. The National Agency may also terminate an accreditation in cases of continued failure to comply with instructions and deadlines, very low performance, or repeated or significant violations of the Program's rules. In such cases, the status of the accreditation will change to Terminated. Please consult the programme guides (Erasmus+/European Solidarity Corps) for additional information.

  • Terminated - indicates that the accreditation has been terminated. The reason for termination will be indicated in the status, for example as Terminated (validity expired), Terminated (inactivity), Terminated (organisation merge), Terminated (organisation shut down), Terminated (exclusion criteria), Terminated (on beneficiary request), or Terminated (on compliance).

Accreditation status displayed in header

Quality label information

When you select Details from the Content menu, general information regarding the Quality Label is displayed. You find information on the Programme, Key Action, Action type, Call, Quality label code and type, Role(s), Status, Validity start and end dates, as well as the responsible National Agency. All information is read-only

Quality label information screen

Participating organisations

Select Participating organisations from the Content menu to open the list of organisations for the Quality Label. Only the Quality Label owner, the Accredited organisation, is listed.

You only have the option to View the organisation details, by clicking on the blue view icon. For general information regarding the organisation, please see the page Participating organisations in projects.

Changes to the organisation details, such as name, legal address, etc., must be done in the Organisation Registration system

Participating organisations screen

Associated persons

Select Associated persons from the Content menu to open the list of associated persons.

You only have the option to View a person's details, by clicking on the blue View icon. You are not able to delete or edit the contact information. It is also not possible to add additional associated persons. For changes to the Quality Label contacts, contact the National Agency for an amendment.

For general information regarding the Associated persons screen, please see the page Associated persons in projects.

The Associated persons screen

Hosting locations (host role only)

Organisations holding the Quality label for the Host role, have, upon applying for the Quality label, defined one or multiple locations in which activities are organised for a specific number of volunteers. 

By default, the main address of the host organisation is considered as first location, but organisations can host volunteers in more than one location. These locations will be displayed when accessing the Hosting locations tab in the Quality label details screen:

  1. Main location (location of the accredited organisation) 
  2. Additional locations for each additional location, if applicable

Each location displayed can be expanded by using the arrow, to view more details. 

The Hosting locations screen

For each hosting location listed, the following information is available:

  • General location information, such as the name and city
  • Overview of planned activities - displays a table listing the planned activities for the location, as applicable

All information on this screen is read-only. 

Location information

Activity Plan (lead role, ESC50 only)

Organisations holding the Quality label for the Lead role, have, upon applying for the Quality label, explained their goals, plans, expected benefits and the link with the objectives of the programme, as well as proposed a broad planning for activities to be organised and volunteers to be supported. This is the information available in the Activity Plan section.

Activity Plan screen

Select Activity plan from the Content menu, to open the Activity Plan screen, containing the Activity Plan Objectives. All information in this screen is read-only. The following information is available:

  1. Version drop-down: Allows you to view previous versions of the Activity Plan, if available. By default, the last finalised version as per the NAs project management system is displayed. 
  2. General information: Provides details on the Date of the Activity Plan version and the Time until next obligatory activity plan update (in years)
  3. Expand all button: Allows you to expand all displayed objectives to view the detailed information available for each. 
  4. List of Objectives: Displays the available objectives for the selected Activity Plan version as collapsed cards, displaying the Objective number and its status as a coloured badge.
    • Each objective can be expanded by clicking on the available arrow. When expanded, the objective details and planned activities linked to the objective are displayed. 

The Activity plan screen

Activity Plan versions

Use the Version drop-down to access any previous version(s) of the Activity Plan, where applicable. The screen will update and display the objectives as per the selected Activity Plan version. 


An Activity Plan version will only be available after it has been finalised in the National Agencies project management system, for example, as a result of an Accreditation Progress Report.

Activity plan version drop-down

Objective details

When you expand an objective, the Title and Explanation associated with this objective are displayed. All information is read-only. A table containing the Overview of planned activities linked to the objective is also available. The following information is displayed in the table:

  1. Activity type
  2. Activity year
  3. No. of activities
  4. No. of participants
  5. Objectives targeted 

Objective details

Objective status

An objective can be in one of the following statuses:

  • Ongoing
  • Closed (reporting will not be required)
  • Closed (reporting will be requested until the end date)

Reports and updates

From the Reports and updates section of the Quality Label it will be possible to complete and submit the Accreditation Progress Report, if requested by the National Agency. See:

for details. If no Accreditation Progress Report was requested for the accreditation by the NA, the screen will be empty.

The Reports and updates screen

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