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This page explains how to send manual reminders to participants in Erasmus+ or European Solidarity Corps projects to fill and submit their Participant Report or Report on Recognition. You can manually send reminders to participants to complete a participant report or a report on recognition. The option to send manual reminders is only available after the automatic notification(s) were sent. However, before you proceed, check that the report has not yet been received, as well as the date and time of the last automatic invitation or reminder. A manual reminder can be sent at the earliest 24 hours after the initial invitation or the last reminder was sent. It is possible to send manual reminders for a single participant as well as multiple participants at once.
For general information regarding the management of these reports, please see Manage Participant Reports in projects and Manage Report On Recognition.
1. Send a reminder for a single mobility activity, group mobility activity, participant or participation
You can manually send reminders to participants to complete the report. The option to send a manual reminder is only available after the initial automatic notification(s) were sent.
1.1. Open the mobility activity/participant/participation details in view or edit mode, by clicking on the respective icons
1.2. Access the "Participant Report" or "Report On Recognition" section
Access the Participant report or Report On Recognition section in the details screen, as applicable. If necessary, click on the arrow > to view the details. Check that the report has not yet been received and check the date and time of the last automatic invitation or reminder.
Information
A manual reminder can be sent at the earliest 24 hours after the initial invitation or the last reminder was sent.
1.3. Click on the "Resend invitation" button
Click on the Resend invitation button to send a reminder e-mail to the participant to complete the report in EU Survey. The button is not available if sending a reminder is not (yet) possible.
After successful sending of the reminder, the current status of the report will be updated accordingly.
2. Send bulk reminders for mobility activities, group mobility activities, participants or participations
2.1. Access the list of mobility activities, group mobility activities, participants or participations, as applicable
You can send reminders for the Participant Report and/or Report on Recognition for multiple mobility activities, group mobility activities, participants or participations (as applicable) at once, from, for example, the List of mobility activities.
2.2. Click on the "Bulk Actions" button
2.3. Select the mobility activities for which you wish to send a reminder
After clicking on the Bulk Actions button, select (2) the mobility activities for which you wish to send a reminder.
2.4. Select the option to "Resend participant report requests" from the "Disable Bulk Actions" button
Click on the now named Disable Bulk Actions button (3) and select the option to Resend participant report requests (3). A success message will display once the request is completed.
Reminders will only be sent to participants if the conditions are fulfilled (status of activity is Complete, Initial invitation for report submission sent at least 24 hours before,...)
Expected Outcome
- Manual reminders sent
- eac_naitdoc_search
- eac_naconnect_search
- bm
- beneficiary
- ben
- esc
- basics
- participant_report
- participant_survey
- 4_eac_naitdoc
- grant
- accredited_grant
- erasmus
- participant_report_templates
- ka121
- ka122
- ka131
- ka151
- ka152
- ka153
- ka154
- esc30
- esc51
- ka155
- ka171
- ka182
- manage_participant_report
- report_on_recognition
- manual_reminder
- unq_155uuyj
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