Welcome
This page describes the steps to re-send an individual participant report request from within the mobility list view. This resend option only works for mobilities that have a participant report status of Requested or Undelivered.
Relevant for...
Steps
1. Open the project
2. Click on the "Mobilities" tab
You will notice the columns related to the participant report. You find information on the Report Status, Requested On, Received On and Extension.
See MT+ Menu and Navigation > Add/Remove Columns option for instructions on how to add the columns to the list view if they are not displayed.
3. In the Mobilities list, click the "View" icon
In the mobilities list, click the View icon to open details of the specific mobility for which you want to resend the participant report request. Alternatively you can also use the Edit icon.
Information
Resending the report request is only possible for mobilities with Report Status Requested or Undelivered.
4. Click on the "Participant Report" tab
The mobility details screen opens. In the Participant section of the mobility screen, click on the Participant Report tab to access details of the report.
5. Click the "Re-Send" button
In the Participant Report tab you will find detailed information on the report history, like the date the report was requested on.
Click the button Re-Send to re-send the participant report request.
6. A confirmation message is displayed
At the top of the screen, a confirmation message indicates that the participant report has been re-sent.
7. Check the date of request has changed
Back in the Participant Report tab the Request Date details are updated.
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