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  • How to create and submit a question on the Funding and Tenders portal

Any request for additional information  concerning a public procurement procedure for which the procurement documents  were published on Funding & Tenders Portal must be made using the the "Questions & answers (Q&A)" section in the Funding & Tenders Portal procedure space. 

The submitted questions can be answered privately or publicly by the contracting authority.



How to create and submit a question

1.

To create a question the economic operator needs to first login with his/her EULogin (EU Login registration is required to be able to create and submit a question).

  

2.

In the "Questions and answers (Q&A)" section click "Create question" button.

3.

Before the question is submitted, the user must identify his/her organisation. For organisations listed in the Participant Register , the user should select either 'My organisations' or 'Other organisations'.

When My organisations option is chosen, the list of organisations for which the logged on user has an assigned role (e.g. self registrant, LEAR or account administrator) is opening and the correct one needs to be selected. These are the same organisations which the user can see under “My organisations” tab on the left menu in F&T Portal, provided that s(he) has logged in with their EU Login account.

  

If Other organisation option is chosen, the user must enter the PIC number or the name of the organisation to search for it in the Participant Register and then select the correct one from the list. It will only work for the organisations already registered in the Participant Register.

If organisation is not listed in the Participant Register, the user must enter (at least) the organisation name and country.

4.

Enter the question in the 'Question' field and click on Submit button. 

  

If the question is submitted by a user on behalf of organisation registered in Participant Register for which the user has no assigned role (using Other organisation option), the LEAR of the organisation on whose behalf the question is submitted receives a notification from the system informing him/her about the submission of the question. The notification will include the details of the submitted question and of the user who has submitted the question.

  

Once the question is submitted the status of the question is Submitted.

  

5.

As  soon as the contracting authority has read the question, the status of the submitted question changes to Read.

  

6.

When the contracting authority provides an answer to the submitted question, the status of the question changes to Answered.

The person who asked a question is notified of the published Q&A.

  



How to view the answer to a submitted question

The contracting authority can publish the submitted question and its response as public (seen by all the economic operators) or as private (seen only by the economic operator who asked the question) or both.
The economic operators who asked a question and/or subscribed to the F&T Portal call are notified of the published Q&A.

The question(s) answered privately can be seen under My Q&A  section.

  

The question(s) which have been made public can be seen under the Public Q&A  section.

  



How to withdraw a question

The submitted question can be withdrawn by the economic operator, if the question has not been read by the contracting authority. 

Once it has been read the question cannot be withdrawn by the economic operator.

  

Once the question is withdrawn, the status of the question is Withdrawn.