This page explains how to read the error log when the import of mobilities fails, how to correct the import file following the instructions of the error log and the most common error log messages. When importing a file, the system first checks if the file type is right, then it checks if the field format and content are correct and finally it checks against the business rules.
Example of business rules that must be respected:
In the following scenario, the import will fail 3 times.
In the case where an incorrect file type (other than CSV or XLS) is selected to import, an error message will appear.
The import will fail due to validation rules for cell format and content, such as:
The import will fail and a second error log is produced (Custom Message), detailing the business rule that has not been respected.