Welcome
Two Factor Authentication
As of Monday 8th of June 2020, 2 factor authentication is required to access certain European Commission services. For instructions on how to install and set up the EU Login Mobile App see below.
Information
This page is available in English only.
The EU Login authentication service (previously ECAS) is a point for user authentication to a wide range of Commission information systems.
Information
If you already have an ECAS account, you don't have to create a new EU Login account. In EU Login, your credentials and personal data remain unchanged. You can still access the same services and applications as before. You just need to use your e-mail address for logging in.
It is the first step before registering as an organisation or individual when accessing certain IT Tools such as the Organisation Registration system, Application forms, Mobility Tool+ or OEET.
Every time you want to use a website that requires EU Login authentication, you will automatically be transferred to the EU Login page, where you will be asked to enter your username and password.
Please Note
Depending on the security level required by the application the user is accessing, single-factor (username + password) or multi-factor (username + password + challenge) authentication will have to be provided by the user. Tools such as the Organisation Registration system, Application forms, Mobility Tool+ or OEET will only require single-factor authentication. The access to Erasmus+ & European Solidarity Corps IT Documentation, Sport IT Documentation, ESC IT Documentation and the Project Results platform will require multi-factor authentication. Tools requiring multi-factor authentication will not have the password option available in the Choose your verification method drop-down list.
Information
If you are a new user, before you register as an organisation or individual, you must have an EU Login account. The account will become inactive after 6 months if not used, but is still accessible and you will be prompted to create a new password should you try to logon after those six months.
URL |
If you don't have an EU Login account please use the following link https://webgate.ec.europa.eu/cas/eim/external/register.cgi If you already have an user account for EU Login please login via https://webgate.ec.europa.eu/cas/login |
General "EU Login" screen |
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Create a new "EU Login" account |
Click the "Create an account" hyperlinkIn order to create a new account, click on the Create an account hyperlink. Information If you already have an ECAS account, you don't have to create a new EU Login account. In EU Login, your credentials and personal data remain unchanged. You can still access the same services and applications as before. You just need to use your e-mail address for logging in. Fill in the required details and click "Create Account"
Click the password creation link in your activation e-mailOnce you have registered, you will receive an e-mail with your username and a link for creating your EU Login password. Click on the link in your e-mail. Take note You have a maximum of 24 hours, starting from the time that the message was sent, to create the password. You are advised to do so immediately, if possible. If you do not react within the 24 hours, you can make another request by following the same link; you will need to provide your username again and confirm your request. It may take up to 5 minutes after reception of this mail before the site will recognise your registration.
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Sign in to "EU Login" (previously ECAS) account |
Once your EU Login account is created, you can use it to access a multitude of services. While accessing these services, the EU Login screen will display whenever authentication is needed. |
Sign in with e-mail and password - To access tools such as Organisation Registration system, Application Forms, Mobility Tool+ or OEET
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Set up 2 Factor Authentication with the EU Login Mobile app - For access to IT Documentation and Project Results platform |
Depending on the security level required by the application you are accessing, single factor (e-mail + password) or multi factor (username + password + challenge) authentication will have to be provided. It is therefore recommended to set up the 2 factor authentication as soon as you have created your EU Login account. If multi factor authentication is required, beside the password you will need to set up an additional verification method from the available options. The EU Login Mobile appThe EU Login Mobile App can be used when accessing a service that requires increased security. The EU Login Mobile App is free and can be obtained from the Google Play Store (Android), the App Store (iOS) or the Windows Store (Windows Phone). The direct links are available on the EU Login screen.
The above methods can be used without compelling the user to expose a mobile phone number. Alternatively, you can also use Mobile phone + SMS to log in to the Commission IT systems and services. |
Initialise the EU Login Mobile App with your mobile deviceTo initialise the EU Login Mobile App you need your mobile device and a computer. Download the app on your mobile device. Make sure you allow notifications, otherwise you will not be able to use the app.
Take note If you already installed and initialised the EU Login Mobile App on another device or if you registered your mobile phone number for receiving SMS, you are requested to authenticate again using the already registered device or phone number. To access your EU Login account details, click on the settings (gear) icon in the upper right corner and click on My Account.
You can pick any name that suits you, such as "My Android tablet", "My iPhone" or "My blue Windows phone". You will be prompted to provide the PIN code when authenticating so make sure you select one that you can easily remember. However, avoid PIN codes that can be easily guessed, such as your birth year or birthday and month. Click on the Submit button.
A success message displays on your device, confirming the setup of your mobile device with EU Login. Your EU Login Mobile app is successfully initialised and can be used for authenticating. Click on Continue to be redirected to the Welcome screen. You can now use your mobile device to access the European Commission services that require 2 factor authentication, either by using the 4 digit PIN or by scanning the QR code.
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Sign in with an EU Login account using the EU Login Mobile App PIN code - To access IT DocumentationTools requiring multi-factor authentication will not have the password option available in the Choose your verification method drop-down list.
Sign in with an EU Login account using the EU Login Mobile App QR code - To access IT Documentation and Project Results platformTools requiring multi-factor authentication will not have the password option available in the Choose your verification method drop-down list.
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Set up 2 Factor Authentication with your mobile number - For access to IT Documentation and Project Results platform |
Log in to EU Login with your e-mail address and password. To access your EU Login account details, click on the settings (gear) icon in the upper right corner and click on My Account.
Take note If you have already installed and initialised the EU Login Mobile App on a device or if you registered another mobile phone number for receiving SMS, you are requested to authenticate using the registered device or phone number. |
Sign in with an EU Login account using Mobile Phone + SMS - To access IT Documentation and Project Results platformTools requiring multi-factor authentication will not have the password option available in the Choose your verification method drop-down list.
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Sign in with an EU Login account using On Mobile authentication |
The On Mobile verification method is only available when browsing on a mobile device and should only be used if an EU Login Mobile App has been previously installed and initialised on that same device.
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Forgotten password? |
If have forgotten your EU Login password, do the following:
Take note You cannot reset your password if your account is locked. This happens if too many incorrect passwords are entered in a row. You will not be able to log in or reset your password during this period. Wait 15 minutes until the account is automatically unlocked. |
Help and Frequently asked questions |
If you need help or need to check the frequently asked questions, click on the Help hyperlink at the bottom of the EU Login page. |
My Account |
To access your EU Login account details, click on the settings (gear) icon in the upper right corner and click on My Account . This is only possible if you are logged in.
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My account detailsUnder My account details you find general information about your EU login, such as Username, Unique identifier (uid), Most recent login, Last password reset and more. All information here is read only. |
Modify my personal dataClick on Modify my personal data to edit your personal details. Here you can amend your personal information, e-mail address and e-mail language as well as e-mail notification settings. |
Manage my Security Keys and Trusted PlatformsThis feature enables you to manage the Key-ID tokens and trusted platforms you use for 2 factor authentication. Insert the security key into your device.
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Manage my mobile phone numbersTo add a mobile phone number, follow the steps:
Take note If you have already installed and initialised the EU Login Mobile App on a device or if you registered another mobile phone number for receiving SMS, you are requested to authenticate using the registered device or phone number. Remove a mobile numberTo remove an already added mobile phone number, access your account. Select the Manage my mobile phone numbers and select Delete a mobile phone number. Enter the phone number to be removed and click on Delete. Reconfirm the deletion. A success message displays. |
Add a mobile deviceFor information on the Add a mobile device option, please see Set up 2 Factor Authentication with the EU Login Mobile app. Remove a mobile deviceTo remove an already added mobile device, access your account. Select the Delete a mobile device option. If you have more than one device added, select the one you want to remove. Confirm the deletion. On your device, a notification displays, informing you about unlinking it from your EU login. A success message displays on your PC. Change EU Login app PINTo change the EU Login app PIN, select this option. Enter the current PIN set up for your device. Provide the new PIN you want to use and confirm. Submit. On your device, a notification displays, informing you of the PIN change. |
Display my sessionsTo see the number of services accessed during your current session, click on Display my sessions. |
Link eIDTo link your eID (electronic ID) to your EU Login account, click on Link my eID. This option can link your national electronic identity card to your EU Login account. Information This option is only available for some countries (see screenshot below) and a card reader is necessary. Take note IT tools that are used in the Erasmus+ and European Solidarity Corps programmes do not support the authentication using eID. |
Delete all my devices and eID (PANIC)If you set up mobile devices and/or eID in your EU login, you have the option to Delete all my devices and eID (PANIC). Using this option will revoke the options to authenticate using any mobile phone number, mobile device, hardware token or electronic ID linked to your account. You will lose access rights to some applications requiring the 2 factor authentication. You will also be logged out from EU Login. |
Change password |
To change your password:
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Delete EU Login account |
To delete your EU Login account, click on Delete your account and follow the instructions. Please also notify the National Agency or DG EAC that you no longer require access to the DG EAC Tools. If possible or applicable, please mention your replacement. Important All access rights will be revoked and unrecoverable once deleted. |