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This page explains how to view and read the import logs related to the import of mobility activities as well as the most common error messages. When importing a file, the system first checks if the file type is right, then it checks if the field format and content are correct and finally it checks against the rules described in the Erasmus+ Programme Guide.
If the import is successful, the status displayed is IMPORTED. If the file cannot be processed or the minimum information for creating a draft mobility activity is not present, the file will not be imported. In such cases, the ERRORstatus is displayed.
You will be able to view the import log, detailing the import and providing an overview of issues encountered per mobility activity in the import file, such as missing/incorrect information in the mobility activities. In addition, you will also be able to view additional details of the import, including, for example, information regarding mobility activity status and budget changes for imported mobility activities that occurred.
If any errors occurred during the file import, it is possible to download a feedback file from the import log. This feedback file will contain all data provided in the import file and indicate the fields with errors.
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For full information about rules and restrictions please consult the Erasmus+ Programme guide and check the Data dictionary and Mobility Import-Export templates for specific field rules and formatting specifics in the import files for each Key action and call year.
See the page Edit the mobility activity import file for details on how to update the import file. For information on how to use the import export mobility activities functionality, see Export and import mobility activities using XLSX files.
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Access the "Import-export mobility activity" section in your projectSelect Import-export mobility activity in your project from the Content menu. The Import-export mobility activity screen opens and from here you can export and import the mobility activities and have access to the Import/Export status list. Import/Export status list
Open the import logClick on the View icon for the import to access the import log. The File request details screenThe File request details screen opens, displaying the details of the import including the various types of errors for your specific import, as applicable. The following is available on screen:
If you open the log for a file export, only the Summary for export request is displayed. Summary for import requestThe Summary for Import request displays the following details:
Here is an example of the import summary while the file import is still ongoing, in status Processing. In the import timeline the steps marked in green are already completed. Steps marked in blue are still to be completed. No mobility activities have been imported at this point. Here is an example of the import summary for a failed import with the status Error. In the import timeline the step marked in red is the one at which the import failed. An error message is displayed, providing a summary of the issue encountered during import. In this example, the message states that duplicated mobilities were found in the file, which is not allowed. List of impacted mobilitiesBasicsThe List of impacted mobilities,below the summary, displays by default all added and/or updated mobility activities:
Here is an example of the List of impacted mobilities for a failed import,due to fatal errors encountered during import. No mobility activities have been imported and no mobility activities are displayed when the Mobilities tab is selected. When you click on the Errors tab, the list displayed will detail the lines, columns and other related information for the import file including the error message and its severity. See below for details regarding errors during import.
"Mobilities" tab
The information provided in the Mobilities tab provides an overview of the mobility activities, including their status after import and budget information. The following details are available for listed mobility activities when the Mobilities tab is selected:
"Errors" tabThe information provided in the Errors tab will assist you in identifying the errors within your imported file so you can make the needed corrections and re-import it. The following details are available for listed mobility activities when the Error tab is selected:
"Invalid fields" for imported "Draft" mobility activitiesIn the case of a successful import where mobility activities in status Draft were added or updated, the hyperlinked number of invalid fields is displayed in the Status change column. When clicked on, a pop-up opens and displays a list of fields that must be checked and updated in the mobility activity details, either by reimporting the file after corrections are made or by updating the mobility activity manually in Beneficiary module. In our example, for all displayed fields, the required values are missing in the mobility activity details for the mobility activity to reach status Complete. Click on the X in the top right corner of the pop-up to close it. The mobility activities in status Draft must be checked and updated. You can click on the update option of the mobility activity to open the individual mobility activity details in edit mode.
You can also, at a later stage, open the mobility activity details from the list of mobility activities in your project to make changes or use the mobility export and import functionality, where available, to complete the draft mobility activities.
"Invalid fields" for "Invalid" mobility activitiesIf the import of mobility activities failed due to missing mandatory information to create a draft mobility activity in the import file, the status of the affected mobility activities will be Invalid. When clicking on the invalid fields hyperlink a pop-up opens, displaying information that the mobility activity is invalid because at least one draft field is wrong. For the relevant field(s), Value missing (Draft field) is displayed. The import will fail for as long as the relevant fields are not provided in the import file, as these are required to create a draft mobility activity in the project. You must make the relevant changes in the import file and reimport it.
For the details on the mobility activities per action type, please consult the relevant wiki pages:
Filter the List of impacted mobilitiesThere are multiple options to narrow down the List of impacted mobilities. In the Summary for Import request section of the screen, the values displayed for Nr Mobility added, Nr Mobility updated, Nr Status changes and Nr Budget changes are hyperlinked and will, when clicked on, filter the List of impacted mobilities, only displaying the mobility activities as per option clicked on. Click on the desired option. In our example, we click on Nr Budget changes (1) and the List of impacted mobilities (2) is updated, now only displaying the one mobility activity fulfilling the selected criterium. The related filter button, Budget changes, is automatically activated. To remove the filter, either click on Nr Budget changes in the summary section again or click on the Budget changes filter button to deactivate it. You can also use the specific filter buttons available in the Mobilities or Errors tabs to narrow down the list. In this example, we filter the List of impacted mobilities to display only mobility activities added during import. In the Mobilities tab we click on the Added button and the list is updated as per option selected.
In this example, we filter the List of impacted mobilities to display only mobility activities with Fatal errors for a failed import. In the Errors tab we click on the Fatal filter button and the list is updated as per option selected.
Common import errorsDuring import errors can occur that may or may not result in the import to fail. For the import, there is a difference for Validation and Fatal errors. Validation errors will not result in the import to fail. But if at least one fatal error is encountered, the import will fail. In the Errors tab of the List of impacted mobilities, specific filter buttons are available, allowing you to only display Validation or Fatal errors. Validation errorsValidation errors during import will not result in the import to fail, but indicate that certain information provided in the file is missing or has, for example, a wrong value. Validation errors occur, for example, if:
In this example all validation errors display the message Value missing, meaning the information was not provided in the imported file. In this example the first two validation errors shown are due to the number of the relevant Duration days being higher than the allowed values for this activity type. Fatal errorsFatal errors during import will result in the import to fail. In the import log you can use the specific filter options to only display these type of errors from the Errors tab. Fatal errors can occur, for example, if:
In the File request details screen, an error message will display in the Summary for Import request section. When the Errors tab is selected in the List of impacted mobilities you can view the details. For the fatal error(s) encountered, specific error messages display in the list. Duplicated mobilities foundIn this example the import failed due to duplicate Mobility activity IDs in the file. At least one Mobility is invalid. Please check errors tabIn this example the import failed due to at least one mobility activity being invalid, meaning mandatory fields to create a draft mobility activity were not provided in the file. The error Value missing (Draft field) is displayed for each missing mandatory field. Error to create recordsIn this example the import failed due to a duplicate Organisation ID used in the file, specifically for the Sending organisation. Error attempting to validate fileIn this example the import failed due to the Grant agreement number provided in the file not corresponding to the Grant agreement number of the project. Columns values are not correctIn this example the import failed due to wrong values provided in certain fields in the file. Number of columns in the file does not match the template configurationIn this example the import failed due to the wrong file used for import, in this case specifically for a HED project where a Student import file was imported as a Staff file.
"Download file with feedback" optionFor successful and some failed imports due to a fatal error you have the option to download the import file including feedback on the errors encountered and clearly highlighted in the file. This feedback file can then be updated to correct the errors and re-imported. From the import log, select the Errors tab in the List of impacted mobilities. By default, all errors encountered during import are displayed in the list. Click on the download file with feedback button to download the file and follow any download instructions.
When you open the downloaded feedback file, clearly indicated with _feedback in the file name, fields with errors are highlighted and contain the error message as displayed in the list. Cells with validation errors are highlighted in light yellow and display Validation and the specific error message. Here an example of a validation error where the value is greater than allowed. In this case, the Start and End date should be checked and, if needed, adjusted or alternatively, the Interruption duration (in days) be filled in to ensure the highlighted field will follow the specific rule for the duration once imported. In addition, the information in the highlighted cell should be removed. Cells with fatal errors are highlighted in red and display Fatal and the specific error message. In the example below, the wrong content was provided in the import file. In the two cells highlighted in red we can see that the original value provided in the import file was "N", displayed before Fatal and the error message, even though a dictionary value of either YES or NO was required. Make the corrections for the validation and/or fatal errors in the feedback file. Once your corrections have been saved, you can use the feedback file to re-import the mobility activities.
If all fatal errors are corrected, if applicable, the import will be successful. If any Validation errors are not corrected in the file and the import is successful, the affected mobility activities will remain in Draft status. |
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