The illustrations in the provided Wiki pages are for consultation purpose only and may not always reflect the latest implementation.
This page explains how to view and read the error logs related to the import of mobility activities as well as the most common error messages.
When importing a file, the system first checks if the file type is right, then it checks if the field format and content are correct and finally it checks against the rules described in the Erasmus+ Programme Guide.
If the file cannot be processed or the minimum information for creating a draft mobility activity is not present, the file will not be imported. In such cases, the ERROR status is displayed, and it includes a link to more details about the import error. If the import is successful, the status displayed is IMPORTED. Depending on the case, the import log will provide additional details about missing/incorrect information in the mobility activities.
Below are some examples of rules that must be respected. For full information about rules and restrictions please consult the Erasmus+ Programme guide and check the Data dictionary for specific field rules in the import files.
If the status is indicated with ERROR, the import has failed. Click on ERROR to view the reasons for the failed import. In certain cases, the error message will also indicate that additional details are provided in the import log.
If the file was imported successfully, the status is indicated as IMPORTED. In addition:
Click on ERROR in the Status column. A pop-up window opens, displaying the reason for the failed import. The file name is displayed at the top of the window.
To view the details of the import, click on View Log in the Actions column, where applicable. A pop-up window opens, displaying the various types of errors for your specific import in sections. The file name is displayed at the top of the window.
Use the right arrow (>) to expand each category, to view the full list and details of the errors to correct.
The number of errors of each type is shown next to that category title (1). For each error found in the import file, you will see the column name (2), as well as the affected cells (3) in the file, which you need to correct. The error message will help you understand what to look for (4).
If you have more than 10 errors in a specific category, use the browsing options (number of items per page and navigation arrows) (5) to navigate through the list.
If an incorrect file type (other than CSV or XLS/XLSX is selected to import, an error message appears immediately. The file is not imported and the attempted import is not listed in the Import/Export status list, therefore there is no log for this type of error.
The import fails and the ERROR message is displayed in cases such as:
The import will fail due to validation rules for cell format and content, such as:
The import will fail if a business rule has not been respected. The ERROR message is displayed, and the import log provides details of the business rule that has not been respected.
If the file import was successful, the import status is IMPORTED, the mobility activities are imported having the status DRAFT, and the import log shows the required fields or business rules to be respected for the draft mobility activities to become COMPLETE.