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Results-Oriented Monitoring (ROM) in OPSYS

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6.1 Results-Oriented Monitoring (ROM) in OPSYS

6.1.1 Introduction to the ROM Module

The ROM module is a tool used by DG INTPA and DG NEAR (in HQ and in EU Delegations) for the effective management of Results-Oriented Monitoring (ROM) reviews on ongoing Interventions.

For detailed information on the entire ROM Review Process, please consult the ROM Handbook and Annexes.


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The ROM module is now integrated into OPSYS, so as of March 2023 and following the issuing of the related instruction note, all new ROM reviews will be created and managed in OPSYS. All ROM reviews created in the legacy system ROM module will continue to be managed in that system until completion (ROM module documentation – legacy system).

The ROM module covers the full cycle of ROM reviews on Interventions including the preparation of the work plan, the implementation of ROM reviews, the delivery of ROM reports, and comments by Commission services.

The ROM module brings major improvements to the ROM Review Process (see above):

  • It reduces the workload for all actors, offering significant gains of time for ROM Contracts and ROM Experts (for completing the ROM reports and monitoring questions), as well as for Operational Managers (when commenting on ROM reports);
  • It supports the shift from a Contractor-driven ROM system to one driven by EC services;
  • It improves the quality of final ROM reports, by introducing the possibility for EC services to comment drafts;
  • It improves data quality as the information on Interventions subjected to ROM reviews are already encoded in OPSYS;
  • It offers an improved multi-criteria search function, based on Intervention and ROM review information.

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This documentation for ROM Contractors and ROM Experts provides a description of the main operations to be performed during the ROM review workflow in the ROM module of OPSYS, but focuses on the step-by-step specific to ROM Contractors and ROM Experts.

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6.1.2 Portfolio of Interventions for ROM Review

The ROM exercise starts with the establishment of the portfolio of Interventions to be submitted to the Contractors for ROM reviews. This internal process involves several Commission services and is supported by various information systems. It takes place every year and consists of:

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INCLUDED

EXCLUDED

  • Interventions with at least one orange or red flag for KPI-6 and/or KPI-7.
  • Interventions with green traffic lights in the EAMR, for which the Delegation/HQ Operational Unit requests a ROM review.
  • Interventions in early stages of implementation selected by HQ on a sample basis, irrespective of the traffic light they may already have on the EAMR.
  • Blending and Trust Fund interventions selected through an internal consultation process.
  • Interventions in a final stage of implementation (less than 8 months to the end) for which the Delegation/HQ Operational Unit has a justified request for a ROM review. The justification cannot be linked to delays in planning/implementing the ROM review.
  • Interventions that have just started and not included in the sample for ROM review in their early stage of implementation.
  • Interventions that are close to completion (less than 8 months to the end of the implementation phase/end date) and for which there is no justified need for ROM review.
  • Interventions with an orange or red traffic light, for which a mid-term-review (MTR) has recently taken place or is scheduled to take place shortly (evaluation take precedence over monitoring).
  • Interventions with an orange or red traffic light, for which the risks or reasons of underperformance are well known, and a ROM review would be unproductive. This can occur in cases of civil war, natural disaster, or other circumstances.
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6.1.3 Overview of the ROM Review Workflow in OPSYS

Please find below an overview of the ROM Review Workflow in OPSYS:

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Please find below a graphical representation of the status transitions for ROM reviews and Expert administration in OPSYS:Image Removed

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6.1.4 Roles and Responsibilities for ROM

INTPA D4 (Performance, Results and Evaluation; Internal Communication, Knowledge Management and Collaborative Methods) and NEAR A4 (Coordination of financing instruments - performance, results, and evaluation), are in charge of the overall coordination of the ROM system.Image Removed

Four service contracts have been signed with external external ROM Contractors for the implementation of ROM reviews and support to results reporting, covering each one lot (geographic or thematic).

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Results-Oriented Monitoring

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ROM Workplan