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How to ask for support

Ask for support on IT or Operational Aspects

For IT-related questions, permissions, or for support on operational aspects (procedures, logframes, interventions, communication with implementing partners, etc.) concerning the Funding and Tender Opportunities Portal, please contact the:

>> EC Funding and Tender Service Helpdesk


How to ask for support online?

Once logged-in to the Funding and Tender Opportunities Portal, you can also click on the User Icon > IT Helpdesk option at the top right of the screen in the Portal to access the support page. On the support page, complete the online form and attach a screenshot (if required). The Support Helpdesk will get back to you as soon as possible.


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