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OVERVIEW

What is it?

The intercultural approach (InCA) is a way of thinking, working and acting. It is a frame through which you see the world and its interactions by taking into consideration different cultural identities, backgrounds, feelings and experiences. The intercultural approach values these different cultural layers as source of effectiveness, innovation and results. The use of the intercultural approach and its tools need to be tailored for a deep

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Figure: Example of an intercultural approach tool: OKness map

Requirements

Data/information.

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The intercultural approach is a systemic means of tackling the complexity of the contexts and organisations with which the EU works. It needs to be adapted collaboratively with the EU Del management to have a significant impact.

Time.

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The Intercultural approach is essentially a learning journey (see Figure below) comprising two phases:

• Phase 1 aims at learning the main elements and concepts of intercultural approach.

• Phase 2 is for creating an effective partnership with external shareholders.

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Skills.

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The intercultural approach requires an external facilitator who leads the EU Delegation to acquire its methodologies and tools and adapt them for its use. The EU Delegation can benefit from remote coaching support until the staff become thoroughly familiar with the intercultural approach.

Facilities and materials.

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For the Laboratories' activities  (currently on hold) The intercultural approach requires Delegation management commitment and an external facilitator through a multi-phase, high-impact, hands-on learning journey. This is not a one-off 'tick the box' training nor a team-building activity. The approach instead involves tailor-made learning moments implemented over several months, focusing initially on the Delegation's internal work modalities (phase I), before moving on to co-create specific applications in answer to other challenges, including relations with local external stakeholders.

Financial costs and sources.

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 Intercultural approach is currently integrated into the Fundamental training package (6 trainings organised by INTPA D4)

Tips and tricks

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. The InCA programme is a new opportunity for exploring the cultural dimension of the EU cooperation and its several layers of engagement with Partner Countries. A higher intercultural sensibility-based partnership can significantly improve the effectiveness and the results of the EU external interventions.

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