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OVERVIEW
What is it?
Tool 3 allows users to identify and assess 'who does what' in a given capacity development process or intervention by mapping stakeholders' current roles and/or defining future ones.
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What can it be used for?
The tool helps in matching the different steps in a process of change with the various actors involved, assigning roles and responsibilities (e.g. leadership, full responsibility, assisting, facilitating) which can be revised and adjusted during implementation.
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When can it be used?
The tool is relevant at all phases of an intervention but is particularly important when capacity development support (or any intervention focusing on change) is being designed and first exchanges with partners are being held.
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Who can use it?
- EU staff and relevant partners
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What are its strengths?
- If endorsed by all key stakeholders, it offers a clear picture of the relevant actors, their roles and their implications (tasks and interactions).
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What are its limitations?
- Changing external factors (assumptions), and therefore scenarios, may strongly influence the actual role performed by counterparts during implementation.
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PRACTICAL APPLICATION
Key elements
Information can be organised in a matrix presenting stakeholders (horizontal axis) and roles/tasks (vertical axis). Each stakeholder is assessed in relation to a role/task, according to a typology of participation (see Table 1).
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Roles/tasks | Domestic sector stakeholders in public/non-public organisations | Development partners and agents acting on their behalf | Effects on commitment and sustainability | Effects on task efficiency and effectiveness |
Role: Sector/capacity analysis | Active ---------- Passive | Active ---------- Passive | E.g. Development of dialogue mechanisms at different levels through appointment of focal points | E.g. Agreement on regular meetings a clear output from those meetings |
Task 1: Propose the process | Full responsibility | Assisting in definition | ||
Task 2: Produce terms of reference | Leading co-production | Assisting in production | ||
Task 3: Contract for resources if required | Leading process | Approving ex ante | ||
Task 4: Manage the process | Leading process | Consulted/accompaniment | ||
Task 5: Disseminate results | Deciding | Consulted | ||
Task 6: Shape reform / capacity development agenda | Co-leadership | Co-leadership |
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Requirements
Data/information. In-depth knowledge of the context and the map of actors is a precondition. The starting point is often a literature review, followed by workshop/brainstorming meetings to collect further information if needed at this stage. The information collected by Tool 4 can serve as a complementary source of information about critical actors.
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- Ensure that the concepts of 'role' and 'responsibility' are appropriately shared and understood; these termsmay have different meanings in formal and informal settings, or be perceived as more or less relevant by different stakeholders.
- Defining roles and responsibilities may be a delicate component of policy dialogue, consider context appropriate level entry point.
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EU RESOURCES
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The European Commission (EC), 2010. EuropeAid. Tools and Methods Series. Reference Document N. 6 Toolkit for Capacity Development
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