This page addresses the problems that can arise from using PDF, DOC, XLS, PPT and similar file formats to communicate on the web.


For every file on EU and EC websites, ensure that


As a general rule, this kind of files should be avoided. In fact, they are a nuisance for the user as they:

On specific occasions (e. g. in case of web forms or complex tables), such files might nevertheless be the appropriate choice. Please, consider the following points:


When creating and linking these files you must respect the accessibility guidelines.

Contact and support

If you require further assistance, please contact:

Comm Europa Management

European Commission
DG Communication 
Unit B.3 
Europa Web Communication