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Background

DG Communication (Unit B3) mapped all DG pages (24,000 Europa web pages) onto the 77 user tasks from June-September 2014. At the same time, each DG identified the tasks it had a stake in plus any additional tasks.

Purpose

  • to discover the relative weights of each task in each DG/between DGs
  • to understand the complexity of each task: content-heavy or application-heavy
  • an input for future task identification work

Results

Tasks by DG and DGs by task (includes *executive agencies)

Situation in summer 2014 – please note that the information in the reports should be used for reference only because the responsibilities of DGs have changed since the exercise was carried out.

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