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  • if possible, offer an alternative HTML version of the file
  • for PDFs
      • make sure they follow the PDF/UA standard (this request can be added to contracts with third parties)
      • add extra meta tags to describe the page as clearly as possible
      • keep the layout simple
      • don't use images to represent text, as they require an extra step to be parsed
      • Never use xxx for user data's placeholder. Use the a more informative version (e. g. insert your name / surname / age instead)


When creating and linking these files you must respect the accessibility guidelines.