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  • office file formats published before 23 September 2018 (unless needed for active administrative processes relating to the tasks performed by the organisation)
  • pre-recorded video or audio or other ‘time-based media’ published before 23 September 2020
  • live video or audio or other time-based media
  • online maps, as long as key information is provided in an accessible digital way for maps for navigational use
  • third-party content that is not funded or developed by, or under the control of, the organisation concerned
  • reproductions of items in heritage collections that cannot be made fully accessible
  • extranets and intranets – websites that are only available for a closed group of people and not the general public, published before 23 September 2019, until they undergo a substantial revamp
  • archives – sites and apps that contain only content that is not needed for active administrative processes and not edited or updated after 23 September 2019

Writing an accessibility statement

Under the Web Accessibility Directive, EU public sector websites should have an accessibility statement.