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What are the rules?

The new Web Accessibility Directive (Directive (EU) 2016/2102) sets out rules on making public sector websites and mobile apps accessible to everyone, including people with disabilities.

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See also the accessibility checklist for tips on making accessible content.

There are different deadlines for doing this, depending on whether you have a site or an app, and when it was published.

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New websites (published on or after 23 September 2018) – by 23 September 2019

Older websites (published before 23 September 2018) – by 23 September 2020

Mobile apps – by 23 June 2021

About accessibility

Accessibility means making sure that your site, tool, or app can be used by people with the widest range of capabilities.

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The Directive requires that public sector organisations apply European standard EN 301 549 V2.1.2 (2018‑08) to their websites and online tools. This standard is based on the latest version of the guidelines, WCAG 2.1, conformance level AA.

Resources

Learn more

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Watch this video of a presentation on digital accessibility (EU Login required) given by Tanja Kleut, an expert on accessibility from the European Parliament, to find out more about accessibility standards and best practice.

Contact and support

Need further assistance on this topic? Please contact the team in charge of Europa Domain Management (EU Login required)