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What are the rules?
The new Web Accessibility Directive (Directive (EU) 2016/2102) sets out rules on making public sector websites and mobile apps accessible to everyone, including people with disabilities.
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- meet the WCAG 2.1, level AA standard
- write and publish an online accessibility statement
- help users contact you to report an accessibility problem or ask for content in an accessible format.
See also the accessibility checklist for tips on making accessible content.
There are different deadlines for doing this, depending on whether you have a site or an app, and when it was published.
Deadlines
New websites (published on or after 23 September 2018) – by 23 September 2019
Older websites (published before 23 September 2018) – by 23 September 2020
Mobile apps – by 23 June 2021
About accessibility
Accessibility means making sure that your site, tool, or app can be used by people with the widest range of capabilities.
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- What automatic tools can and cannot do – W3C
- What we found when we tested tools on the world’s least accessible web page – GOV.UK
- Building the most inaccessible site possible with a perfect Lighthouse score - blog post, Manuel Matuzovic
While DG Communication cannot endorse any specific products or software, here are some tools you may like to try:
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The Directive requires that public sector organisations apply European standard EN 301 549 V2.1.2 (2018‑08) to their websites and online tools. This standard is based on the latest version of the guidelines, WCAG 2.1, conformance level AA.
Learn more
Watch this video of a presentation on digital accessibility (EU Login required) given by Tanja Kleut, an expert on accessibility from the European Parliament, to find out more about accessibility standards and best practice.
Contact and support
Need further assistance on this topic? Please contact the team in charge of Europa Domain Management (EU Login required)