24/03/2023 at 11:

00

Access to Assessment Module and Beneficiary Module unstable

Despite the intensive and continuous effort of the technical team, the Assessment Module (AM) and the Beneficiary Module (BM) still need to be fixed due to some performance issues with the UAS (User Attribute Storage) component. 

Concretely, UAS is unreachable intermittently. When such event happens, AM and BM are not able to display the data of the participants and experts because this information cannot be retrieved from UAS.

This is the technical team's top priority to resolve it as soon as possible. We will keep you updated during the day.

: Resolved

The Beneficiary Module project team delivered a new release on 23/03/2023. After monitoring of the performance of the application on 24/03, we can confirm that this release has solved the performance and stability problems linked to storing mobility data.

This release is the permanent solution to saving mobility data. The team has advanced this delivery thanks to intensive teamwork during the last week and weekend.

We also take this opportunity to thank the National Agencies who volunteered and supported us in performing fast-track acceptance testing.

We apologise again for the inconvenience generated by this technical issue.We are really sorry about this technical issue and fully acknowledge the impact on the users of AM and BM!