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Relevant for...

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What are the participant reports?

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Participants in a European Solidarity Corps project are invited to submit their feedback on the experience. The participant receives an email with a dedicated link to the participant report (EU Survey) which will not expire.

The email is automatically sent from Mobility Tool+.

The individual participant report is available in various languages and can be

completed

completed online in the EU Survey. The participant can save it as a draft and submit the form. After submission, the participant can download a PDF version but can no longer edit the form.

Participant report examples for the European Solidarity Corps can be viewed and downloaded from ESC Participant Reports Examples.

The participant report must be submitted before the Certificate of Participation can be generated in the European Solidarity Corps Portal.


Note

Representatives of organisations taking part in activities of type Advance Planning Visits will not receive participant report requests.

A participant flagged as Force Majeure, even if potentially unavailable, will receive a notification regarding the Participant Report to be filled in at the end of the activity/project.

Relevant for...

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titleClick here to expand to see the table below indicating the Call Year(s), Key Action(s) and Action(s) where the following wiki page is relevant.
Call YearProgrammeAction
2018 onwardEuropean Solidarity Corps

ESC11 - Volunteering Projects

ESC13 - Volunteering Partnerships Annual

ESC21 - Traineeship and Job

ESC31 - Solidarity Projects

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The Report Request Status in Mobility Tool+

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Currently, in Mobility Tool+ the report request status can only be checked in the individual participation screen (ESC11, ESC13, ESC21) or participant details screen for (ESC31).

The report will have one of the following statuses:

  • Requested - the email notification has been sent to the participant.
  • Prefilling -a temporary status used to distinguish reports for which the request has been generated but not yet sent by the system to the participant. It usually occurs during the night and can last until the following day due to the large amount of reports to be processed.
  • Submitted - the report has been submitted by the participant.
  • Undelivered - the request could not be sent. Please check that the email address is correct. The email address can only be updated by the participant in the Portal. See below how to resend the request.

The participant report history is also displayed, indicating the date and time when the report is sent.

Please note that for ESC11, ESC13, ESC21 projects, the participant reports will not be sent out if the participation details are not complete. In this case, please complete the details of the participation and select to Re-Send the participant report notification, if the end date of the activity has already been reached.

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Timing of the participant report requests

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The participant will receive the initial email notification to submit the participant report:

  • One week before the end of the placement/participation (for ESC11 - Volunteering Projects, ESC13 - Volunteering Partnerships Annual and ESC21 - Traineeships and Jobs).
  • At the end of the project (for ESC31 - Solidarity Projects)

A reminder will be sent two weeks after the initial notification for participation in ESC11 - Volunteering Projects, ESC13 - Volunteering Partnerships Annual and ESC21 - Traineeships and Jobs projects.

No reminder is sent for ESC31 - Solidarity Projects.

All notifications are sent automatically.

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Should one or more Participant Reports of your project be in status Error please contact your National Agency so the affected reports can be put into the correct status.



Re-sending the participant report request

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The initial request is sent automatically from Mobility Tool+. If you wish to send a reminder the Re-Send button can also be used. Also, if there was an issue with the email it is possible to re-send the request. In such scenario, the status of the report request in Mobility Tool+ would be Undelivered.

The Re-Send button is only available if:

  • The activity date is in the past (ESC11,ESC13 and ESC21)
  • The project end date is in the past (ESC31)

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Downloading participant reports

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Submitted participant reports can be downloaded individually as a PDF file.

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All received participant reports for a project can be exported to an Excel file from the Participants tab. The option to Export Participant Report(s) becomes available when there is at least one report.

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