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The European Commission website has been developed bearing in mind a list of 77 user tasks. Find out in this section what the 77 user tasks are and how they came about. Details of the audience profiles used in the original user task research are also provided.

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The Europa Web Guide is the official rulebook for the European Commission's web presence, covering editorial, legal, technical, visual and contractual aspects.
All European Commission web sites must observe the rules and guidelines it contains.
Web practitioners are invited to observe its contents and keep abreast of updates. More information about the web guide.