Web traffic
The European Commission owns more than 665 websites.
In 2018, the Europa domain received more than 322 million visits over the year (measured on 230 sites) and received an average of 18 million unique visitors per month. See the table below for the ten most visited websites.
| Website | Visits (2018) |
|---|---|
| Eur-Lex | 47.978.085 |
| European Union website (europa.eu) | 27.962.873 |
| EC core site | 25.666.735 |
| Your Europe | 24.009.582 |
| Eurostat | 14.472.862 |
| Taxation and Customs | 13.321.602 |
| EURES | 10.259.200 |
| Research & Innovation | 10.128.807 |
| Rapid | 7.882.201 |
| GROWTH | 7.665.845 |
User satisfaction
The Commission aims to serve citizens and stakeholders with an easy-to-use, relevant and coherent web presence. To monitor progress, it measures user satisfaction. The ‘Satisfaction Index’ is one corporate KPI which measures the experience of website users in trying to complete what they came to do on the Commission web presence. The survey was carried out for the first time in 2014, resulting in a baseline Satisfaction Index of 60%. An iteration was carried out in 2018, resulting in a Satisfaction Index of 64%.
Factsheets
Resources
Contact and support
If you require further assistance, please contact:
European Commission
DG Communication
Unit B.3
Europa Web Communication