The European Commission owns more than 665 websites.
In 2018, the Europa domain received more than 322 million visits over the year (measured on 230 sites) and received an average of 18 million unique visitors per month. See the table below for the ten most visited websites.
|European Union website (europa.eu)||27.962.873|
|EC core site||25.666.735|
|Taxation and Customs||13.321.602|
|Research & Innovation||10.128.807|
The Commission aims to serve citizens and stakeholders with an easy-to-use, relevant and coherent web presence. To monitor progress, it measures user satisfaction. The ‘Satisfaction Index’ is one corporate KPI which measures the experience of website users in trying to complete what they came to do on the Commission web presence. The survey was carried out for the first time in 2014, resulting in a baseline Satisfaction Index of 60%. An iteration was carried out in 2018, resulting in a Satisfaction Index of 64%.
If you require further assistance, please contact:
Europa Web Communication
The Europa Web Guide is the official rulebook for the European Commission's web presence, covering editorial, legal, technical, visual and contractual aspects.
All European Commission web sites must observe the rules and guidelines it contains.
Web practitioners are invited to observe its contents and keep abreast of updates. More information about the web guide.