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Purpose

The overarching goal of structuring information via architecture and navigation is to make content easy for users to find.

Guidelines

European Commission sites are typically information-based. The Commission’s web presence contains a lot of information, so it needs to be structured in a user-centred way that follows users’ logic [based on user research], rather than organisational structures, and to address the tasks users are looking to complete on EC sites, eg ‘I’m looking for information on…x, y, z’.

User research such as user surveys will help you define the relevant hierarchy of information and will also inform the terms you use - on labels, for example.

Contact and support

If you require further assistance, please contact:

Comm Europa Management

European Commission
DG Communication 
Unit B.3 
Europa Web Communication 

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The Europa Web Guide is the official rulebook for the European Commission's web presence, covering editorial, legal, technical, visual and contractual aspects.
All European Commission web sites must observe the rules and guidelines it contains.
Web practitioners are invited to observe its contents and keep abreast of updates. Read more.