Welcome
This page explains how to update organisation contacts and authorised users and delete authorised users in the Organisation Registration system.
In order to perform such actions you must be an authorised user for the organisation and sign in to Organisation Registration system with you EU Login account associated to the organisation.
For information on how to add the contact person and authorised users, see the page How to add the Organisation Contact and Authorised Users in the Organisation Registration system.
Take note
The illustrations in this wiki page are for consultation purpose only and do not always reflect the latest implementation.
There may be minor changes to the screen appearance and layout which are described on the updated page Basic functionalities of the Organisation Registration system.
In the Erasmus+ and European Solidarity Corps platform go to Organisations in the main menu, then click on My Organisations.
Alternatively if you are in Search for an Organisation, scroll to the bottom of the page and select ORGANISATIONS - My Organisations.
Note
The My organisations section is only visible once you are authenticated (signed in to EU Login).
If you scroll down you can find all organisations either registered by you or for which you are an authorised person to represent the organisation in relation to Erasmus+ and/or European Solidarity Corps programmes.
Click on the blue Organisation name to access the details for the selected organisation in the Organisation Registration system.
The Organisation Registration system opens with the details of the selected organisation. From here, you may view or update the organisation information.
For details on how to update your organisation information please see the page Modify Organisation in the Organisation Registration system.
Click on Organisation Contact Person in the Content menu.
There are two ways to update the Organisation Contact Person in Organisation Registration system:
Both options are explained below.
Update details for the organisation contact person in the desired fields, as applicable. All information can be changed.
In the example below we have replaced the email address.
To fully replace the current contact person with an other registered Authorised User. click on the Select button.
Select an authorised user and "Confirm" selection
In the Select in the Authorised Users list screen:
The contact person's details are replaced according to your selection. A Success message is displayed.
To complete the update, you must click on the Update button. A Success message displays. Click OK to close it.
Open the Users section. The list of added authorised users is displayed.
Find the contact to be updated in the list and click the Edit icon (green pen) next to it.
Make the required changes in the Edit Authorised User window.
There are two ways of recording the details:
In our example below, we have used the Copy contact person details button.
Remember
If the e-mail address is not linked to an EU Login account, the authorised user will receive an invitation to this email address to create an EU Login account.
Click on the Update button if no other updates are required for your organisation. A Success message displays. Click OK to close it.
To delete an Authorised User:
You cannot remove yourself
Logged in authorised users can remove any other authorised user from the Organisation Registration system except for themselves. The delete icon is not available.
Notification emails are sent if contact or user information was updated or removed from the organisation information in the Organisation Registration system. The notifications are sent to the changed or removed contact as well as all other existing contacts registered for the organisation.
The Organisation Registration system will send an invitation to create an EU Login account to any authorised users who do not have such account linked with the email address provided when they are added to the organisation.